Privacy and Security Policy

Tu Hotel Automation - Last updated: 9/8/2025

1. Information We Collect

Gmail Access Data:

  • Email address of your Gmail account
  • OAuth access tokens for secure connection
  • Specific content from emails related to hotel reservations

Reservation Data:

  • Reservation information extracted from emails (dates, hotels, confirmation numbers)
  • Data from booking services (Booking.com, Hotels.com, etc.)

Technical Data:

  • Logs of notifications sent
  • Service usage statistics
  • Preference configuration information

2. What We Do NOT Access

Privacy Guarantees:

  • We do not read personal emails unrelated to reservations
  • We do not access contacts or address lists
  • We do not send emails from your account
  • We do not modify or delete any emails
  • We do not access other Google applications
  • Read-only permissions on inbox only

3. How We Use Your Information

Primary Purpose:

  • Automatically detect reservation confirmation emails
  • Extract relevant information from hotel reservations
  • Send push or email notifications about your reservations
  • Generate summaries of your upcoming reservations

Data Processing:

  • Emails are processed automatically through algorithms
  • Only information relevant for notifications is stored
  • Data is processed in real-time without unnecessary permanent storage

4. Data Security

Protection Measures:

  • OAuth 2.0 Connection: Secure authentication without storing passwords
  • Encryption in transit: All communications use HTTPS/TLS
  • Encryption at rest: Data stored with AES-256 encryption
  • Limited access: Only authorized personnel can access systems
  • Regular audits: Periodic security reviews
  • Temporary tokens: Automatic renewal of access permissions

Infrastructure:

  • Servers in certified data centers
  • Backup and disaster recovery systems
  • 24/7 monitoring of security systems

5. Your Rights and Controls

User Rights:

  • Revoke access: You can disconnect Tu Hotel Automation at any time
  • Export data: Request a copy of your processed data
  • Delete data: Request complete deletion of your information
  • Modify settings: Adjust notification types and frequency
  • Transparency: View what data we have processed

How to Exercise Your Rights:

You can manage your preferences from the application settings or contact us directly for specific privacy requests.

6. Data Retention

Reservation data: Retained for 2 years after check-out date for history and pattern analysis purposes.

Access tokens: Automatically renewed and deleted if you revoke access.

Technical logs: Retained for 90 days for technical support purposes.

7. Information Sharing

No-Sharing Policy:

  • We never sell your personal data to third parties
  • We never share reservation information with other users
  • We only share with necessary service providers (hosting, notifications)
  • We comply with court orders when legally required

8. International Transfers

If we process data outside your country of residence, we implement appropriate safeguards such as standard contractual clauses and privacy certifications to protect your information.

9. Policy Changes

We will notify you of material changes to this policy via email or in-app notification. Minor changes will be posted on our website with the update date.

10. Contact and Support

For privacy questions, data requests, or security concerns:

  • Application settings (privacy section)
  • Technical support email (available in the app)
  • Contact form on our website

Transparency Commitment: Tu Hotel Automation is committed to being transparent about the use of your data. This policy reflects our current practices and is updated regularly to maintain clarity and regulatory compliance.